Washing machine: water stays after the wash
Did the programme stop before spinning, and was a drain sound heard? A restriction, pump operation or water-level sensing may need assessment.

First, record the result.
Did the programme stop before spinning, and was a drain sound heard?
A restriction, pump operation or water-level sensing may need assessment.
Watch from outside the machine: the selected programme, remaining water and display are useful clues.
In a flat
Mention the floor and entry arrangements. Safe access to the appliance matters as well as access to the building.
What this guide cannot establish.
A matching symptom does not prove a particular faulty component. Give the complete model and the exact display message, if present. We confirm whether an inspection and the requested work can be accepted; do not dismantle the appliance or keep recreating an unsafe fault.