WEST WICKHAM APPLIANCE CARE
A short record beats a long guess.
Build a simple account of what the appliance did before it stopped.
Before. During. After.
Write the last normal action, what you selected, what changed and the exact result. Note whether there was water, warmth, movement or a display message. Do not keep recreating a leak, overheating condition or tripping circuit to make a better record.
At the worktop
Say whether a work surface or adjacent cupboard limits movement. The engineer needs an honest view of the fitting, rather than a pulled-out machine.