Washing machine: water appears near the machine
Where did it first become visible and which stage was active? Hoses, seals, dispensing and internal leaks need an inspection to distinguish them.

First, record the result.
Where did it first become visible and which stage was active?
Hoses, seals, dispensing and internal leaks need an inspection to distinguish them.
Watch from outside the machine: the selected programme, remaining water and display are useful clues.
Before arranging work
Keep the model, symptoms and postcode in one place. Job acceptance, the applicable charge and a visit window are agreed individually.
What this guide cannot establish.
A matching symptom does not prove a particular faulty component. Give the complete model and the exact display message, if present. We confirm whether an inspection and the requested work can be accepted; do not dismantle the appliance or keep recreating an unsafe fault.