Microwave repair enquiries
A microwave enquiry starts outside the cover. Keep it that way.
Begin with the behaviour.
Sparking, unusual sound and interrupted operation should be described separately; internal microwave parts are not user checks.
Switch off equipment that sparks, smells burnt or behaves unusually. Do not remove its casing.
What has changed?
These are possible assessment areas, rather than a diagnosis or an instruction to dismantle the appliance.
Sparking occurs in use
Switch off and do not keep testing it.
An inspection must establish whether the appliance can safely be accepted for work.
A programme will not begin
Record door response and the exact display without removing the casing.
Controls, door sensing or supply may need assessment.
Food is not heating
Note the selection and whether the appliance otherwise runs, then stop testing.
Internal microwave systems must be assessed by a competent repairer.
The microwave stops during use
Record time and any visible message.
Protection, supply or control may be involved.
The turntable behaves differently
Observe from outside the closed appliance only.
Normal programme behaviour and drive issues need distinguishing.
The microwave makes an unusual sound
Switch it off if operation changes or there is a burning smell.
Sound and timing help assess whether an inspection is suitable.
Choose the name on the appliance.
Behind a furniture door
A furniture panel is part of the access information. Photograph the hinge side and plinth only if visible without removing anything.